Frequently Asked Questions
Everything you need to know about our premium pet-inspired fashion.
How do I determine the correct size for my pet?
We provide a detailed sizing chart on every product page. We recommend measuring your pet's neck circumference, chest girth, and back length to ensure a comfortable fit.
What is your return policy for apparel?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging with tags attached.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
Are your fabrics pet-safe and durable?
Absolutely. We use high-quality, non-toxic fabrics specifically chosen for durability and comfort to ensure they stand up to playtime while being gentle on your pet's skin.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but if you contact our customer support team within 1 hour of placement, we will do our best to accommodate changes or cancellations.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.